About Mr. Rooter® Plumbing

Since the original Mr. Rooter® was founded in 1970, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. Nearly half a century later, the original Mr. Rooter business is still servicing homes and businesses in and around Oklahoma City. It’s still independently owned and operated with strong ties to the community that made it all possible.

Our Service Philosophy

At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous.

We Live Our Code of Values By R.I.C.H.

R

Respect

Treating others as we would like to be treated.

Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

Responding in a timely fashion.

Speaking calmly and respectfully, without profanity or sarcasm.

Acknowledging everyone as right from their own perspective.

I

Integrity

Making only agreements we are willing, able and intend to keep.

Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

Looking to the system for correction and proposing all possible solutions if something is not working.

Operating in a responsible manner: "Above the line…"

Communicating openly and with purpose.

Asking clarifying questions if we disagree or do not understand.

Never saying anything about anyone that we would not say to him or her.

C

Customer Focus

Continuously striving to maximize internal and external customer loyalty.

Making our best effort to understand and appreciate the customers' needs in every situation.

H

Having Fun In The Process!

Looking for opportunities to make tasks fun and spread joy.

Service You Can Trust!

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